1. Introduction
GenealogyDirect (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website, mobile application, or other services (collectively, the "Services"). By using the Services, you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Information:
- Name and email address.
2.2 Non-Personal Information:
- Usage data, such as device type, browser type, and pages accessed.
- Location data, if you enable location services.
2.3 Information from Third Parties:
- Data from payment processors or authentication providers (e.g., Google, Apple).
3. How We Use Your Information
We use your information to:
- Facilitate transactions between Requesters and Service Providers.
- Provide customer support and respond to inquiries.
- Improve the functionality and performance of the Services.
- Send updates, promotional materials, and service-related communications.
- Comply with legal obligations or enforce our Terms of Use.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: To facilitate and complete requests made through the platform.
- Third-Party Vendors: For payment processing, analytics, or email communication services.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal information.
- Data Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from promotional emails or restrict certain data uses.
To exercise these rights, contact us at privacy@genealogydirect.net.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
7. Security Measures
We implement industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings.
9. Children’s Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Users
If you are accessing the Services from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States or other countries where we operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through other communication methods. Continued use of the Services constitutes acceptance of the updated policy.
12. Contact Information
If you have questions or concerns about this Privacy Policy, contact us at:
GenealogyDirect
Email: privacy@genealogydirect.net